Exceptional service and results are always our goal at Creative Cuts! Unfortunately, we can only do what your hair will allow us to do. Factors like the porosity and texture of your hair, medications, or even what has been done to your hair in the past can affect the desired results. Even though you have treatment systems in your house to treat well water, it can affect the results because there are chemicals in the water that in turn can coat your hair. Tanning beds and sun will fade or lighten hair, which in turn will make it dryer, affecting the porosity, and compromising the results. These factors can also affect how well your color holds or how a perm might take. Every head is a unique situation. We will make every reasonable effort to meet your expectations! When it comes to corrective color, every procedure is a separate charge. A corrective color service is defined as a color service performed to fix a color situation done by yourself or someone else other than at Creative Cuts. Although our goal is for you to leave with exactly what you are expecting, we can only do what your hair will allow us to do. Color will not lift color. To lift color, we need to use a product that lifts, such as bleach or highlight product, or a color erase, all of which compromises the integrity of the hair. Depending on the different porosities of your hair, color may not be totally even when depositing color. Sometimes it takes more than one day to fix some situations to get “perfect” results. Anytime chemical services are performed on hair it compromises the integrity, and it may be necessary to condition your hair more to fight the dryness. We have a great staff and we take pride in our knowledge and talent to treat these situations. If you have any concerns or questions regarding the charges for corrective color, please ask before the services are performed. Any previous chemical services, medications, well water, sun, chlorine, or tanning beds can affect the way perms take and last in your hair. When the integrity and porosity of your ends are affected, the ends become dry and may appear straight, even though your hair near the root is wavy or curly. There is no fix for this other than cutting the ends off. This is not due to anything done at the time of your service; the ends have been previously compromised. We keep records of all chemical services done on your hair. On your next appointment for chemical services we can either do the same, or adjust what we use. Please ask your stylists what products will help to keep your hair healthy and how to help protect the integrity of your hair; it is your crowning glory! When you buy your hair products on the day a service is rendered at Creative Cuts, you will receive 10% off the regular retail prices of those products. Our goal is to help you have beautiful, healthy hair. When you buy your hair products here, we can guarantee you will get better results with your chemical services, and we then will guarantee our results! |
